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CICA Voice Signature Script


   You must open the document pdf below and record the ENTIRE call and read this line for line when doing their app then upload the recording into  ( copy and paste the hyperlink below in web browser)

ttps://ln5.sync.com/dl/05189d6b0/du4ypm9r-wdy6uip7-ywzaebgq-4qgsq8x3 


This as their signature.   They CAN and DO track IP addresses so do not attempt to sign as if you are face to face if you are not this will RED FLAG you.


Becca Berry  Vice President of Agency Development  becca@allegiantwealthgroup.com  P: 470-635-0837   

Cica Life Voice Signature Script (pdf)Download

ContactsThanks,

CICA payout questions are Adam

CICA slides Application tips

Telesales Hippa process

Telesale HIPPA face to face versus phone/zoom

level versus Guaranteed issue underwriting decision

CICA slides HIPPA Recording process

Voice recording steps for telesales

Hippa Script for agent to read

put 0000s or 111s in the beneficiary social tabs and none@none.com for email 

CICA

New CICA training on their app process

Look into their application process whether it is in person or tele sales, how you get paid 

CICA training on their app process

Look into their application process whether it is in person or tele sales, how you get paid 

CICA Agent Portal Training

Know your way around their portal 

CICA ZERO to 80 Final Expense and Guaranteed Issue

 This new product is not hot, it's SIZZLING off the Press! You can now write a guaranteed issue whole life policy for ages ZERO to 85. 

CICA slides

Coverage maps gray and light blue not available 

Max amount and riders 


Coverage goes till age 120

5 year look back up for organ transplants

CICA Commissions

Commission change  Sept 2024

Commission change part 2 Sept 2024

Fun Facts about CICA

Organ Transplants

California & adding states

Organ Transplants

Their look back for organ transplants is only 5 years.

Chargebacks

California & adding states

Organ Transplants

They don't deduct chargebacks from your next app they will instead take it from your months 7 and beyond from your other apps with them.


They do give them 60 days before they lapse and the agent can jump on their portal and make a payment for them to avoid lapses



California & adding states

California & adding states

California & adding states

So no go for this state at this time. Have to love California implementing their own insurance rules.


It also takes a few days to get additional states added unless you reach out to them and ask them to expedite them so make sure your states are loaded so you don't run into a surprise when you go to write an app :) 

Down Syndrome & Autism

Advance pay only on ACH

California & adding states

These guys are happy to cover your clients who have either of these conditions.


They do NOT accept bi-polar clients though

Advance pay only on ACH

Advance pay only on ACH

Advance pay only on ACH

They only pay advance pay if your client chooses monthly ACH so if they use card or social security you will be paid as earned so use ACH draft


They also pay 6 month advance not 9 months


They pay on Fridays the following week of app approval so slight delay on pay

Tele sales

Advance pay only on ACH

Advance pay only on ACH

For tele sales you NEED to record the entire call and upload the call that is how they do the signature

CICA slides Application tips

Beneficiary needs info for email and social so if you don't have it use the none@none.com for email and 0000s for social

DO not put any comments in the remarks or it will slow down the app process instead if you need them to know something email it to cps@citizensinc.com 

put 0000s or 111s in the beneficiary social tabs and none for email 

CICA slides Undwerwriting guides

Guaranteed versus standard

Guaranteed versus standard 

Health knockout questions

CICA slides Undwerwriting guides continued

Knockout questions

Knockout questions

Knockout questions

CICA slides Undwerwriting guides continued

Knockout questions

CICA slides Draft dates & making a payment

You can select preferred draft dates 

PAY attention that ACH is ONLY one that pays advance is ACH  so if they do card option you will be paid as earned

Portal info https://cicaamerica.citizensinc.com/login

An agent can make a missed payment for a client in the portal

CICA slides App tips & Commissions

Tax ID people can get coverage

mobile app is available

commissions

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